This Privacy Policy explains what personal information wildbets collects from Filipino players, how that information is used and protected, who it may be shared with, and what rights you have over your own data. wildbets is committed to handling all personal data responsibly and in compliance with applicable Philippine data protection laws.
Your Privacy Matters
wildbets collects only the personal information necessary to operate your account, process transactions, verify your identity, and comply with Philippine regulatory requirements.
We do not sell your personal data to third parties for commercial purposes. Your information is used to provide and improve the wildbets service — nothing more.
The six most important things Filipino players should know about how wildbets handles personal data before reading the full policy below.
wildbets collects personal data only for specific, legitimate purposes — account creation, payment processing, KYC verification, responsible gaming enforcement, and regulatory compliance. We do not collect data speculatively or for sale to advertisers.
wildbets operates in compliance with the Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and its implementing rules. Filipino players have legally protected rights over their personal data collected by wildbets.
All personal data stored and transmitted by wildbets is protected using industry-standard TLS encryption and secure storage infrastructure. Access to personal data is restricted to authorised wildbets personnel on a need-to-know basis.
wildbets does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Sharing with third parties only occurs where necessary for service delivery (e.g., payment processors, game providers) or required by Philippine law.
Under the Philippine Data Privacy Act, you have the right to access, correct, object to, and request deletion of your personal data held by wildbets. These rights are enforceable and wildbets has procedures in place to respond to your requests within the timeframes required by law.
wildbets sends promotional communications only to players who have consented to receive them. You may withdraw your marketing consent at any time by updating your communication preferences in your wildbets account settings or by contacting our support team.
This Privacy Policy ("Policy") is issued by wildbets ("wildbets", "we", "our", or "us"), the operator of the online gaming platform available at wildbets.one. This Policy applies to all personal information collected from registered players, prospective players, and visitors to the wildbets platform and website.
wildbets is committed to safeguarding the privacy and personal data of all players, particularly those based in the Philippines. We process personal data in compliance with the Republic Act No. 10173, known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its implementing rules and regulations, and the issuances of the National Privacy Commission ("NPC").
By creating an account on wildbets or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree to this Policy, you must not create a wildbets account or use the platform.
This Policy should be read alongside the wildbets Terms and Conditions, which govern your overall use of the platform. In the event of any conflict between this Policy and the Terms and Conditions on a privacy matter, this Policy shall take precedence.
wildbets collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third parties where lawfully permitted.
When registering or operating a wildbets account, you provide us with the following categories of personal data:
When you access and use the wildbets platform, we automatically collect certain technical and behavioural data:
wildbets may receive personal data about you from the following third-party sources:
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, date of birth, ID documents | Directly from you (registration / KYC) |
| Contact | Email, mobile number, address | Directly from you (registration) |
| Financial | GCash number, bank account, transaction history | You + payment processors |
| Technical | IP address, device type, browser | Automatically (platform access) |
| Behavioural | Games played, session duration, bets placed | Automatically (platform use) |
| Verification | AML screening results, fraud check outcomes | Third-party service providers |
wildbets uses the personal data we collect for the following purposes:
With your explicit consent, wildbets may use your contact data to send promotional offers, bonus notifications, and platform updates via email or SMS. You may withdraw consent at any time through your account preferences or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.
Under the Philippine Data Privacy Act, wildbets processes your personal data on the following legal grounds:
wildbets does not process special categories of personal data (such as health information) except where strictly required by law or with your explicit consent for responsible gaming purposes.
wildbets does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We share necessary financial and identity data with GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other supported payment providers to process deposits, withdrawals, and payment verifications. These providers process your data in accordance with their own privacy policies and applicable Philippine regulations.
wildbets engages specialist KYC and identity verification service providers to assist in verifying government IDs and conducting anti-fraud and AML screening. These providers operate under strict contractual data protection obligations.
Some personal data — primarily anonymised or pseudonymised player identifiers — may be shared with licensed game providers (such as JILI, PG Soft, and Habanero) to support game functionality, fairness auditing, and technical support. Full identity data is not passed to game providers in standard operation.
wildbets will share personal data with PAGCOR, the Anti-Money Laundering Council ("AMLC"), the National Privacy Commission, law enforcement agencies, and courts where we are required to do so by applicable Philippine law, regulation, court order, or legal process. We will notify you of such disclosures where permitted by law to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of wildbets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.
All third parties that receive wildbets player data are contractually required to implement appropriate technical and organisational security measures and to process personal data only for the purposes for which it was shared.
wildbets uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and understand how players use the site. The following types of cookies are used on wildbets:
You can manage non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of specific features on wildbets. wildbets does not use third-party advertising cookies or tracking pixels that serve targeted advertising to players.
wildbets retains personal data for as long as necessary to fulfil the purposes described in this Policy, comply with applicable Philippine legal and regulatory obligations, and resolve any disputes or enforce our agreements. The following general retention periods apply:
After the applicable retention period, wildbets securely deletes or anonymises personal data so that it can no longer be associated with any individual. Where data is anonymised rather than deleted, such anonymised data may be retained indefinitely for aggregate analytics purposes.
The extended retention periods for financial and KYC records are not discretionary — they are mandated by Philippine AML and PAGCOR regulatory requirements. wildbets cannot delete these records on request during the statutory retention period, even where a player's account has been closed.
wildbets implements a range of technical, organisational, and administrative security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction.
Despite these measures, no online platform can guarantee absolute security against all threats. wildbets will notify affected players and the National Privacy Commission without undue delay in the event of a personal data breach that poses a risk to player rights and freedoms, as required under the Philippine Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by wildbets. These rights may be exercised by contacting wildbets at [email protected].
Request a copy of the personal data wildbets holds about you, along with information about how it is being used.
Request correction of any inaccurate, incomplete, or outdated personal data held in your wildbets account.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to statutory retention obligations.
Object to the processing of your data for specific purposes, including marketing communications and certain analytics activities.
Request your personal data in a structured, commonly used, machine-readable format for transfer to another service where technically feasible.
Lodge a complaint with the Philippine National Privacy Commission if you believe wildbets has processed your personal data in violation of the Data Privacy Act.
wildbets will respond to all data rights requests within 15 business days of receipt. In complex cases, this period may be extended by a further 15 business days, with notice provided to you. We may request proof of identity before processing your request to prevent unauthorised access to another person's data.
To exercise any of the rights listed above, contact wildbets at [email protected] with the subject line "Data Privacy Request" and a clear description of your request.
No Under-21 Access: wildbets is strictly prohibited from being used by individuals under the age of 21 years, in compliance with PAGCOR regulations governing online gambling in the Philippines.
wildbets does not knowingly collect personal data from individuals under the age of 21. The registration process requires a date of birth declaration, and KYC verification is used to confirm player ages. Where wildbets discovers that it has inadvertently collected personal data from an underage individual, it will immediately suspend the account, delete the data in accordance with its retention policy, and refund any real-money deposits in the account.
If you are a parent or guardian and believe that your minor child has registered an account on wildbets, please contact us immediately at [email protected] so we can investigate and take appropriate action.
In the course of providing the wildbets service, your personal data may be transferred to and processed by servers or service providers located outside the Philippines — including in jurisdictions where game providers, cloud infrastructure providers, or technology partners are based.
Where personal data is transferred outside the Philippines, wildbets takes reasonable steps to ensure that adequate protections are in place, including through contractual safeguards binding the recipient to data protection standards consistent with the Philippine Data Privacy Act. wildbets will not transfer personal data to jurisdictions that do not provide an adequate level of protection without implementing appropriate safeguards.
wildbets reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, Philippine law, PAGCOR requirements, or operational circumstances. When we make material changes to this Policy, we will notify active account holders by email and post a prominent notice on the wildbets platform before the changes take effect.
Your continued use of wildbets following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically. The current version of this Policy is always available at wildbets.one/privacy-policy.
This Privacy Policy was last reviewed and is effective as of 1 January 2026.
If you have any questions, concerns, or requests relating to this Privacy Policy or wildbets's handling of your personal data, please contact us through the following channel:
For data rights requests specifically (access, correction, erasure, objection, portability), use the subject line "Data Privacy Request" and include a clear description of your request along with your registered account email address. We may request additional identity verification before processing any data rights request.
If you are not satisfied with wildbets's response to a privacy concern, you have the right to escalate your complaint to the Philippine National Privacy Commission at the NPC's official contact channels.
Your privacy and security matter as much as your gaming experience on wildbets. With transparent data practices, Philippine-regulated operations, and GCash payments that process under 15 minutes, wildbets is the platform built for Filipino players — by people who understand the Philippine market.
21+ wildbets is for adults aged 21 and above only. Gambling involves financial risk. Please play responsibly.